FAQ

Q: Do You Guarantee Your Product 100%
A: We follow a simple traditional rule. If for any reason it is our fault, we will gladly replace your item. If it is an error by you, then we try our best to help you out.

Q: If we send our file, does it go into production or does some-one check it?
A: We always take a glance at the file to ensure that it is setup correctly. If it isn't we will ask you to correct it. If it is something we can fix, we will ask you.

Q: How Long Does it Take to Print the Product
A: Technically all orders are printed everyday, but we like to say 5-7 working days. Items that need special handling like foil stamping, numbering, perforating, may take a little longer. We consider working days as Monday - Friday.

Q: Is the order form secure?
A: Absolutely. Just make sure that you see the browser say https//.  If you are still not comfortable, just ask us.

Q: Do you offer design services?
A: Yes, we love designing and this service is also done in-house. So you have a lot of control. Many of our products also offer FREE design services. If you need our creativity, we offer it at a rate of $50 per hour.

Q: We are a corporate company and like to ship to multiple locations, can you do this?
A: Yes, we can. Just tell us the addresses.