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TERMS & CONDITIONS
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I
cannot make any changes once my order is placed and that I assume all responsibility for typographical errors. By submitting my order to Miranza.com I agree to the
Miranza.com Terms and Conditions set out below.
Miranza.com Terms and Conditions:
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS
STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. Miranza.com
RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
1. ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Miranza.com is NOT LIABLE for errors in a final product caused by any of
the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size
All material used/found in this Website or used in production of your order is subject to Copyright. All rights are reserved worldwide. It is strictly prohibited to redistribute,
copy or republish any of the material and software contained on the Miranza.com web site and/or its subsidiaries (referred to herein as Miranza.com) or the copyrighted
property of parties from whom Miranza.com has licensed such property. The Customer (sometimes referred to for convenience as "you") may not place or reproduce any
trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Miranza Service. Words, names,
and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use
unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights
prohibit the reproduction of any original work. Miranza.com policy also states that you cannot use explicit language or pornography on printed materials and
3. CUSTOMER CONTENT
All information, data, text, photographs, graphics, messages or other materials supplied by the customer ("Content") are the sole responsibility of the customer.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content, you agree to not use the Service
to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to
kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another
that a person has violated any law of Canada or the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible
resistance to any law of Canada or the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the
intellectual property rights or other proprietary rights of Miranza.com or any third party. Miranza.com does not control the Content posted by Customers and does not
guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Miranza.com be liable to you in any way for any Content you may be exposed to
that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and
not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters,"
"pyramid schemes," or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account.
You agree that you will be responsible for all orders placed or other actions that are taken through your registered account. You acknowledge that Miranza.com does not
pre-screen Content, but that Miranza.com and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the
terms of service or may otherwise be objectionable. You further acknowledge and agree that Miranza.com may preserve Content and may also disclose Content if
required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of
service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Miranza.com, its users and the
4. GOVERNING LAW
Miranza.com is a division of 1726374 Ontario Inc. and is based in Ontario. Any legal action or proceeding relating to or arising from your access to or use of this Site
shall be instituted in Ontario. You agree to submit to the jurisdiction of Ontario courts and agree that venue in these courts is proper in any such legal action or
5. LIMITATION OF LIABILITY
In no event shall Miranza.com or its licensor’s, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or
consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Miranza.com has been advised of
possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Miranza.com or its
affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Miranza.com be liable or
responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
You agree that you shall indemnify and defend Miranza.com and all parties from whom Miranza.com has licensed portions of Content, and their directors, officers, and
employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these
7. CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Miranza.com is not responsible for any color shift that occurs in conversions from RGB to CMYK
color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Miranza.com is not responsible for images printed as
fuzzy, distorted or pixilated due to customer provided artwork. Additional fees may apply for the files larger than 30MB.
8. COLOR PROOFING & MATCHING
Miranza.com is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image
proportion and placement, but not color or density. While Miranza.com will try it's best to match the gradient density of each color, Miranza.com is not liable for the final
appearance of a color. Application of UV Coating may effect or change the appearance of the printed colors. Miranza.com is not liable for the final color appearance of a
9. ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors
(black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
10. ORDER CANCELLATION
Orders are eligible for cancellation upon request via email until the earlier of 8 hours order or commencement of production, subject to applicable cancellation charges. A
credit voucher is issued with a value equal to the cancelled job(s). The voucher will expire six months after initial activation. If job is cancelled charges for any labor hours
(proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your voucher. Minimum cancellation charge is $50 plus any credit card
charges. Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
11. RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify Miranza.com within 5 business days of order acceptance to notify any defects discovered in the ordered product failing which Customer is deemed
satisfied with the product. Where replacement is appropriate, Customer must first return 100% of the received product within 7 days (on their own expense) from the
time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those
orders that are returned for any reason.
12. ORDER SHIPPING AND DELIVERY
While Miranza.com will use reasonable efforts to prevent delay of delivery schedules, in no case shall Miranza.com be liable for any consequential or damages resulting
from any delay in shipment or delivery. Orders are F.O.B. the Miranza.com Plant, and customer shall have recourse only to its selected courier for any shipping issues.
Miranza.com shall not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other
circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush
charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Shipping rates for high quantity
products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
13. CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is returned to Miranza.com due to an error made by the customer in submitting the proper shipping address, Miranza.com will reship the package with
corrected address and charge an additional shipping fee for the shipment.
14. CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. Miranza.com reserves the right to refuse service without
disclosing a reason. Completing any online order or proof forms is like completing them physically and signing them physically.
15. Links to Third Party Sites:
The links throughout this site may let you leave Miranza.com site. The linked sites are not under the control of Miranza.com and Miranza.com is not responsible for the
contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. CDN Printing is not responsible for web casting or any other
form of transmission received from any linked site. Miranza.com is providing these links to you only as a convenience, and the inclusion of any link does not imply
endorsement by Miranza.com of the site.
16. Edge colouring. This is a unique feature. Note edge colour is recommended for dark cards where bleed-over is less notice able. Edge colouring will have some bleed
over. On foil card that are printed to the edge with edge colouring without rounded edges will look normal, but ones with rounded corners with foil bleeds, may have a
little silver or white show through due to the way these are created.
17. Color Matching
Because of differences in equipment, paper and inks and other conditions between color proofing and production pressroom operations, a reasonable variation in color
between color proofs and the completed job is expected, unavoidable and shall constitute an acceptable delivery. Miranza.com will make every effort to produce a
reasonable representation based on materials supplied by the customer; however, CDN Printing does not guarantee color matching. Unfortunately time to time there is a
misrepresentation of color due to soft proofing because of calibration of one monitor to another.
18. Overruns and Underruns
Overruns and underruns not to exceed 10% of quantity ordered shall constitute an acceptable delivery.
The customer affirms ownership or publication rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless
Miranza.com from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted
against Miranza.com on grounds that printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libellous or scandalous, or
invades any persons right to privacy or other personal right, except to the extent that Miranza.com contributed to the matter. The customer agrees to, at the customer's
own expense, promptly defend and continue the defence of any such claim, demand, action or proceeding, that may be brought against Miranza.com provided that
Miranza.com shall promptly notify the customer with respect thereto.
20. Refund policy
Printed material which need to be refunded must be shipped back to Miranza.com at customer’s expense. Our quality control department needs to inspect and verify that
complaint is valid. Quality may vary based on the stock it is printed. Customer supplied art are client responsibility to ensure that they follow our setup instructions,
including and not limited to having the artwork in CMYK and all gradients flattened. Item printed on standard press always vary items printed on digital label system
which uses plastic and polypropylene material. Rush orders will be at clients risk.
21. Due to Covid-19, all sales are final. We do not take returns for the safety of our teams. If for any reason the item is defective, notify our team to see if there is a
solution to assist you. Due to this, we have increased our quality control to 3 controlled inspections prior to shipping the products to ensure they are done right prior to
shipping. For any mask of facial covering products, we strictly to not take them back and are considered final sale. Due to the Vapor printing process, the ink goes
directly into the fabric, making it softer to wear, more breathable and easy for washing. It is recommended that face covering should to washed everyday after usage for
your safety. If you hand wash with light detergent, the imprinting will last even longer. Make sure you take care of the ear loop extender. If for any reason you do loose
them, you can order new ones for 50 cents each plus shipping.
22. Print Quality Using VAPOR technology - This process is used for most of our masks, which allows the freedom to print 100% in full colour. Since the ink turns to
gas and becomes part of the fabric, it makes breathing through the masks comfortable and makes washing and re-usability very good. Downside to this method is all
lines less than 1pt will become very thin. We encourage using thick lines otherwise they will close-in. For sensitive jobs, it is highly recommended that you order 1 mask
prior to printing a large order this way you have the ability to change your artwork accordingly.